In today’s fast paced world, people are highly connected and have easier access to information than ever before. Finding solutions via self-service has become a way of life. Today’s generation is more inclined towards using Web services than time consuming agent assisted support. Today Web has made the information available at just one click away anytime and anywhere. Not only are customer portals highly effective, but enables customers to find answers to their questions online.
If you are a manufacturing company, it is always advisable to have an online community portal where customers can connect with the company 24/7. It is important for the companies to stay connected with their customers as it says satisfied customers means more business.
Fast-growing companies that invest in a self-service customer portal have noticed numerous benefits including:
An online software for customer community - Viburnix
Viburnix, as an online community software acts as a critical link where an organization can connect with their customers and build an online community to serve basic needs of the customers by collaborating, connecting and contributing.
Viburnix helps in building a strong customer portal which runs online in the cloud, eliminating the expense and headaches of software and hardware infrastructure, makes it easier for the customers to use intuitive tools, powerful search capabilities, and extensive knowledge base. A customer portal that makes it easy for customers to find the answers they want, when they want them.
If you are a manufacturing company, it is always advisable to have an online community portal where customers can connect with the company 24/7. It is important for the companies to stay connected with their customers as it says satisfied customers means more business.
Fast-growing companies that invest in a self-service customer portal have noticed numerous benefits including:
- An increase in customer satisfaction
- Better use of their product or service
- More collaboration between users
- An increase in productivity
An online software for customer community - Viburnix
Viburnix, as an online community software acts as a critical link where an organization can connect with their customers and build an online community to serve basic needs of the customers by collaborating, connecting and contributing.
Viburnix helps in building a strong customer portal which runs online in the cloud, eliminating the expense and headaches of software and hardware infrastructure, makes it easier for the customers to use intuitive tools, powerful search capabilities, and extensive knowledge base. A customer portal that makes it easy for customers to find the answers they want, when they want them.
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